Customer Service - Returns

If you receive the wrong or damaged book

Contact us by email orbisbooks@maryknoll.org within five (5) working days of receiving a damaged or incorrect book.

Include images of the book itself as well as the original packaging.

Replacement(s) will be sent free of charge, no need to return damaged/incorrect books.

 

Retailer return policy

Overstock returns are accepted between three months and 12 months of the original invoice date. Permission is not required. 

Include a copy of the original invoice with the shipment.

Books must be in clean and saleable condition: no marks, stickers, or signs of use.

Damaged or non-Orbis Books items will not be credited or returned.

Use a traceable service for your return. We cannot be responsible for items lost in transit.

Ship overstock returns to our warehouse:  ORBIS BOOKS MARYKNOLL

                                    LAKESIDE BOOK COMPANY

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